Shipping Policy

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Shipping Policy


DEWPAUSE · BUSINESS DETAILS

Company Information & Enquiries

Every delivery has two stages: getting your order ready and its journey after dispatch. The estimates below are for orders delivered within the United States.

Brand dewpause
Corporate Entity Guangzhou Jingyou Digital Technology Co., Ltd.
Telephone +86 13632987829
Privacy Desk Email service@dewpause.com
Registered Office Room 101-1A506, 1st Floor, No. 7 Lingshan East Road, Tianhe District, Guangzhou
Operator dewpause is operated by Guangzhou Jingyou Digital Technology Co., Ltd.

Order preparation takes 2–4 business days. Standard shipping costs $5.99 USD per order.


A Clear Route From Checkout to Delivery

Allow an estimated 10–15 business days for United States transit after dispatch. This travel time is in addition to the preparation period.

1.Preparation, Shipping Charge & Transit
Order Preparation2–4 business days before dispatch
Shipping Charge$5.99 USD per order
Region Estimated Delivery Time
United States 10–15 business days after dispatch

Carrier conditions or address problems can affect the delivery estimate. Check your address and contact information carefully before submitting an order.

2.Before your parcel leaves

For delivery questions, send the order number to service@dewpause.com. We will review the shipment information available and help with the next step.

Every delivery has two stages: getting your order ready and its journey after dispatch. The estimates below are for orders delivered within the United States.

3.Shipping charges and destinations

Order preparation takes 2–4 business days. Standard shipping costs $5.99 USD per order.

Allow an estimated 10–15 business days for United States transit after dispatch. This travel time is in addition to the preparation period.

4.Estimated arrival in the United States

Carrier conditions or address problems can affect the delivery estimate. Check your address and contact information carefully before submitting an order.

For delivery questions, send the order number to service@dewpause.com. We will review the shipment information available and help with the next step.

5.Following your shipment

Every delivery has two stages: getting your order ready and its journey after dispatch. The estimates below are for orders delivered within the United States.

6.Address changes and cancellations

Order preparation takes 2–4 business days. Standard shipping costs $5.99 USD per order.

7.Customs and local charges

Allow an estimated 10–15 business days for United States transit after dispatch. This travel time is in addition to the preparation period.

8.Missing, damaged or incorrect deliveries

Carrier conditions or address problems can affect the delivery estimate. Check your address and contact information carefully before submitting an order.

For delivery questions, send the order number to service@dewpause.com. We will review the shipment information available and help with the next step.


Questions about your delivery? Contact service@dewpause.com with your order number.